Step-by-step sign in
Open the Bitbuy™ app or website, enter your registered email and password, then confirm your 2FA code if enabled. New device? Verify the login via email link or security prompt. Use recovery codes if you lose access to your 2FA device — store them offline.
If you can’t sign in
First check your password and email for typos. Use the “Forgot password” flow to send a reset link. If you’re stuck on 2FA, use backup codes or contact support with identity verification. For urgent security concerns, immediately lock withdrawals from your account settings.
Security tips
Use unique passwords, enable 2FA, avoid public Wi-Fi for sensitive actions, and verify withdrawal addresses before confirming transactions. Keep software and operating systems updated to minimize risk.
